Support ICT Services and Internet Access

Services

Unlike products, services require discussion with the intended user and they are qualitative rather than quantitative. It is against this background that we recommend a wholesome approach of Consultancy, Implementation, Project Management, and Support & Maintenance.

Consultancy

Consultancy is necessary to identify the challenges and how to resolve them towards improving efficiency and applying relevant and scalable ICT solutions.

Implementation

We develop and implement turn-key solutions that are ready to use upon implementation and designed to fulfil certain processes. To ensure maximum return on investments,   we ensure that the solutions we implement for.

Support

We develop a comprehensive and customized maintenance plan to ensure you reap the maximum possible return on your ICT investment. The support is provided through online services, on-site interventions, product updates and platforms migration.

Maintenance: involves regular check-ups of machines and equipment, including physical cleaning and diagnostics.

The EX’S team regularly conducts preventative maintenance exercise on a hebdomadaries, day by day, bi-annual or quarterly basis for customers, ensuring optimum performance of machines.

Benefits

• Optimum performance of machines
• Proactive checks on hardware to prevent potential issues
• Availability of highly skilled professional team able to guarantee quality and performance of equipment
• Access to discounts on original manufacture spare parts

Leasing :  A lease is an extended rental agreement under which the owner of the equipment allows the user to operate or make use of the equipment for a set fee.

EX’S provides leasing options for servers and PCs, providing the best service and maintenance to ensure optimal equipment performance. Leasing allows our customers to take advantage of equipment upgrades and minimize downtime.

Benefits

• Access to the most up-to-date equipment
• Stable monthly expenses and reduced capital expenditure investment
• Ability to keep up with competitors
• A tailor-made solution to suit your specific requirements

Outsourcing : IT Outsourcing involves EX’S performing IT related tasks and services for our clients, including Level 1 and Level 2 support. We have significant experience with data centre management, service desk and workplace management, and end to end support on networking practice.

Benefits

• Reduces IT costs and expenditure
• Increases efficiency
• Allows client to focus on Core Business Areas
• Provides access to expertise and skilled resources
• Saves on infrastructure and technology
• Optimizes resource utilization and enhance organizational adaptability

Internet Broadband Access

The Internet broadband Access network service is available for optic fiber, Wi-Fi access points, Wi-Fi router, VoIP telephones & VSAT. Empower your hybrid workplace with Network as a Service. 

Delivering enhanced customer and employee experiences, greater agility and lowering risk have become requirements for digital organizations operating in our hyperconnected, hybrid workplaces. Our Network as a Service solution provides an effective edge-to-cloud strategy to enable predictable, secure, scalable and automated network capabilities with the customized control your organization needs.